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Company Name:
Approximate Salary:
Not Specified
Location:
SANTA ROSA CITY, All
Country:
Philippines
Industry:
Information Technology
Position type:
Full Time
Experience level:
Entry Level
Education level:
Bachelor's Degree
Street:
6303 BARFIELD RD NE
City:
Sandy Springs
State:
Georgia
ID
172082
Job Title:
Technical Support Specialist
Phone:
6789103969

Technical Support Specialist

Job Description
- Provide and process information in response to inquiries, concerns, and requests
- Diagnose and resolve technical, hardware and software, issues
- Research required information using available resources
- Offer alternative solutions where appropriate with the objective of retaining customer and client business
- Redirect problems to appropriate resource


Required Technical and Professional Expertise

- Troubleshooting background
- Fluent in English


Preferred Tech and Prof Experience

- Troubleshooting background
- Fluent in English


EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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