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Bellevue, Washington
TMobile for Business
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Sr. Partner Program Manager

Sr. Partner Program Manager

Job Description:A high visibility role, the Senior Manager of Partner Programs is responsible for the development, implementation, and management of all partner programs for T-Mobile For Business.  As part of the T-Mobile For Business indirect sales team, this cross functional role will work closely with sales teams and partner to support and accelerate sales and marketing activities, drive partner recruitment and enable partners to effectively sell the T-Mobile story.
This individual will work across the entire organization with all groups involved in partner management including marketing, product management, finance, legal, operations, IT and senior management to deliver the T-Mobile Un-Carrier partner experience.Responsibilities:KEY RESPONSIBILITIES:
  • Overall strategy, structure, development, execution, and management of the T-Mobile For Business Partner Program
  • Management of work-streams and key stakeholders to track deliverables required for launch
  • Align program to address market growth potential and partner capabilities
  • Recruitment plan for new partners at scale, including partner journey
  • Identify pain points for partners and internal teams to ensure partner experience is optimized, remove channel and sales conflict and eliminate barriers to sales
  • Ensure programs and processes are designed to improve direct sales and partner collaboration
  • Enable opportunity registration/development, and lead programs with partners
  • Transform, modernize and evolve business; achieving sales excellence, increase gross adds, improving partner satisfaction and gain industry recognition for program
  • Designing and developing business planning and marketing programs that drive and measure T-Mobile for Business and partner profitability
  • Work with sales operations and external suppliers/contractors to implement, manage and track processes associated with partner engagement and enablement
  • Track general business indicators for investment ROI: sales data, market data, competitors and marketing activities
  • Cultivate relationships with key partners to align demand generation activities to drive growth as part of the ongoing business planning process
  • Create and manage inbound and outbound partner communications
  • Drive intiatives to ensure metrics are developed and met
  • Develop strategy and plans for industry and partner events
  • Drive industry press and analyst coverage with ability to clearly articulate the company's channel vision and strategies
  • Build and manage incentives and rewards programs to drive partner behavior
  • Provide partner analytics and reporting
  • Oversees compliance and legal requirements
  • Minimum 10-15 years of channel sales, marketing and/or programs experience in technology and/or telecommunications industry
  • Experience in establishing and managing partner programs
  • Experience in managing teams and/or cross collaboration partnerships
  • Portfolio of partner programs management with quantified success
  • Good level of systems knowledge to manage partners and sales including PRM systems and SalesForce
  • Knowledge of industry best practices in partner programs
This individual should have proven skills that demonstrate the understanding of partner eco-systems and sales cycles including:
  • Proven self-starter, results-driven and a team player with ability to work independently
  • Ability to manage multiple tasks in a progressive and dynamic work environment
  • Ability to be flexible and adapt to change quickly
  • In-depth understanding of top business drivers for channel partners
  • Strong organizational, analytical and communication skills
  • Exhibit unwavering integrity and work ethic
  • Strong organization and communication skills
  • Ability to drive strategy and influence change while at the same time being hands to get the job done
  • Passion for partners and creating joint success, empathetic to the needs of clients
  • Excellent communicator with good listening and analytical skills
  • Sharp, motivated, driven, yet humble
  • Strong presentation skills
  • Team player with willingness to do what it takes
  • Must be resourceful and have a hunger for knowledge
Minimum Qualifications:*LI-RM1Company Profile:As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.comEOE Statement:We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
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