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Richardson, Texas
Information Technology
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Principal Analyst, Applications Support

As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.comPrincipal Analyst, Applications Support Thorough conceptual and hands on knowledge of Architecture, Database Design and cloud computing concepts
Candidate should be aware of trends and advancements in web technologies
Understands the roles of people, process and technology and how they all function together for success
Can intuitively identify difficult issues in operations based on experience to resolution. Solution focused
Updates RDBMS Architectural Standards, Frameworks and participates in Governance activities
Act as a "gatekeeper" into the "T-Mobile Environments" for any and all efforts; internal, external and cross-functional across various IT organization
Must be a key contributor and a subject matter expert, and must exhibit in-depth understanding of web and database technology
Familiarity with metrics and logging, AWS, cloud concept, configuration management
Acts independently to determine methods and procedures as it relates to development and operations
Must be able to direct the work of others. Needs to use discretion to prioritize tasks and allocate resources
Must be able to lead cross-functional project teams and coordinate the activities of others
Organized, think analytically, good at solving problems, analytical, and focused on getting the job done
Good interpersonal skills
8+ years' experience distributed in the following:
Extensive knowledge of UNIX/Linus, Oracle, SQL, and databases
DevOps experience in an enterprise wide environment
Ability to lead a team and successfully managing technical projects
Ability to work cross-functionally in a fast-paced and constantly changing work environment
Effective written and verbal communication and presentation skills

Bachelor's degree in Telecommunications, Computer Science, Information Technology, or equivalent experience
MS or MBA preferredRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

Interacts effectively with company senior management to effect solutions for enterprise business requirements
Mentors team members on new technologies in area of expertise
Prepares and maintains documents that include architecture diagrams, data models, and navigation maps in area of expertise
Perform assessments for new and ongoing projects
Identify high availability and disaster recovery opportunities, leverage high availability concepts from reference architecture principles and provide configuration recommendations and implementation strategies
Review vendor's current roadmaps, scalability architectures and Operating Systems Compatibility
Conduct operational process and procedural evaluations, to drive consistency and efficiencies across all aspects of operations
Contribute/collaborate and drive the development of data center strategy and technology roadmap
  • Minimum 5 years of experience with Supply Chain Planning, Business Process knowledge and Operations using Incident Management, ITIL framework/ processes and Problem Management.
  • Minimum 8 years of experience in systems, databases and application support required
  • ITIL Certification preferred, but not required
  • Bachelor's degree in business, computer science, management information systems or a related field or 5 years of relevant work experience.
  • Master's degree preferred, but not required 
We Take Equal Opportunity Seriously - By Choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

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