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Miami Beach, Florida
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Sales
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ID
93970
33139
Job Title:
Signature Merchandising & Ops Lead

Signature Merchandising & Ops Lead

As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.comPrimary point of contact for Signature Store for merchandising; partners with other Signature Merchandising & Ops Associates to execute merchandising standards and policies. Partners with Corporate office partners for cross-store merchandising changes. Assists Store Operations Manager with ensuring operational metrics are being met, maintaining MOA schedules and acting as a lead with other MOAs in the store.Minimum required

2-3 years' retail or merchandising experience
Strong organization, multi-tasking, versatility, communication and attention to detail
Positive attitude, cooperative nature and self-motivated
Productive with minimal supervision

Desired

1-2 years leading and/or managing a team
Cross-functional team experience within T-Mobile
Knowledge and experience with T-Mobile retail systems and procedures
Ability to speak another language (language needs can vary by location)Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

Develop and implement new policy and procedures to drive efficiency in the business; share best practices with peers across Signature and fleet locations
Ensuring team is meeting operational metrics that align with the ops dashboard; analyze data and opportunities to create action plans to meet operational metrics
Research and access daily inventory report and transaction audit report for variance research on POS; identify trends and impacts of data on operational metrics
Maintain scheduled for the moa's weekly; scheduling based on operational needs during that week
Ensure that floor walk-throughs are taking place in a timely manner
Ensuring store layout, product, merchandising is in compliance with guidelines at all times
Manage and delegate operations and merchandising tasks for merchandising operations associates; help prioritize the tasks for other MOAs
Presenting analyzed data to leadership team and above (ie. RSM, GM, LP); this includes inventory recaps, ops metrics, sim counts, variance etc.
Develop and train store employees on policy that are operational impacting
Communicates staffing needs for after-hours store sets in advance for proper planning
Communicate with peer associates what their roles are during stores sets and ensure merchandising is done correctly
Support/Complete merchandising and operations tasks as needed (based on scheduling of other MOAs) At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
We Take Equal Opportunity Seriously - By Choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.
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