Senior Project Analyst - Bureau of Administration, Family and Child Health - 336122
**OPENT TO PERMANENT Administrative Staff Analysts only. You must clearly state your civil service status on your resume or cover letter. All other candidates will not be considered.
The Division of Family and Child Health works to improve the health of children, women and families in New York City, with an emphasis on reducing health disparities and advancing equity. The Division’s diverse and expansive portfolio of work ranges from providing home visits to new parents, to caring for acute and chronic conditions in school children, to engaging communities around promoting sexual and reproductive justice. Four bureaus comprise the Division: Bureau of Maternal, Infant and Reproductive Health, Bureau of Early Intervention, Office of School Health, and Bureau of Administration.
The Bureau of Administration consists of four units, Contracting, Budget & Analytics, Procurement & Administration and Human Resources, that work together to support all programmatic bureaus within the Division to achieve their vision, by providing expert operational support, guidance and customer service.
Under the direction of the Assistant Commissioner for Administration, with wide latitude for independent judgment and decision making, the Senior Project Analyst will perform responsible work in the planning, implementation, coordination, monitoring and/or evaluation of various programs/projects aimed at improving Administration, Customer Service and Project Management within the Division of Family & Child Health.
Responsibilities and Duties:
• Prepare analyses and supporting documentation for budget/funding proposals. These analyses and documentation include, but are not limited to:
o Respond to questions, in coordination with team, from other Divisions, Bureaus, senior managers and as applicable oversight agencies.
o Create staffing models and organizational charts.
o Prepare needs requests.
o Estimate/justify use of direct service versus external vendors.
Plan, implement, monitor and/or evaluate initiatives crucial to DFCH’s bureaus, and the Bureau of Administration. Specifically, evaluates organizational structures across Division (and where applicable across Agency) to maximize (1) effectiveness of service delivery to Division and other stakeholders and, (2) efficiency of resource usage. Areas of evaluation include, but are not limited to:
o Business processes for maintaining and operating programs, including preventive and corrective actions to address areas of concern and stumbling blocks.
o Approaches to contract administration, oversight, vendor relationships and service procurement.
o Systems for budgeting/funding, including planning for liquidations, accruals, forecasting and savings.
o Tactics to improve recruitment, training and hiring staff within the Division, including considerations of racial justice and equity.
o Recommend new procedures and/or revises current ones, proposes and substantiates need for new processes and procedures where applicable.
Plan and develop all aspects of evaluation reports for program plans, funding and performance. These include but are not limited to:
o Analyze productivity data and performance reports, ensuring adherence to agency requirements.
o Create business process flows and identifying key pain points or areas where processes are stuck.
o Develop metrics and tracking tools.
o Communicate milestones effectively.
o Make recommendations on policies and procedures.
o Engage internal and external stakeholders extensively to advance the goals of Bureau and Division.
o Serve as a liaison and advisor to department leads to solve programmatic issues/roadblocks.
o Cultivate relationships with other Bureaus, Division stakeholders and others to build strong channels of communication and mutual cooperation.
o Coordinate/schedule project meetings with internal and external stakeholders.
o Prepare materials, schedule meetings, identify and obtain necessary resources to support meeting.
o Take detailed notes, develop and disseminate action items, including project plans and timelines.
o Hold stakeholders clearly accountable for next steps.
o Perform general administrative tasks to support the Assistant Commissioner and Bureau, including leading teams on initiatives, and overseeing implementation of special projects as needed.
Minimum Qual Requirements
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
• At least 2 years of experience in the public sector, including experience with at least three of the following areas: Human Resources, Contracting, Procurement, Training, Labor Relations, Information Technology, Budget Analysis, Fiscal Administration, Project Management, Customer Service, Space Planning, Facilities Management
• Advanced Proficiency in MS Office Suite, including Visio, Excel, and PowerPoint
• Understanding of SharePoint and other collaborative technology
• Motivated and willing to learn new skills and take on special assignments
• Able to respond quickly to requests and work in a high-pressure environment
• Experience working with senior staff within an organization
• Outstanding written and oral communication skills
• Proven experience in moving multi-stakeholder projects forward successfully
• Demonstrated collaborator with a nuanced understanding of how to work with and build teams
**IMPORTANT NOTES TO ALL CANDIDATES:
Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
• A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.
• Proof of Education according to the education requirements of the civil service title.
• Current Resume
• Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.
The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOHMH qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements.
Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:
Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter: job ID number # 336122.
We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.
The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.
All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.