Company Name:
Approximate Salary:
Not Specified
Baltimore, Maryland
United States
Position type:
Full Time
Experience level:
Entry Level
Education level:
Bachelor's Degree
3700 San Martin Drive
Job Title:
Flight Operations Console Engineer - #027251
(410) 338-4713

Flight Operations Console Engineer - #027251


The Space Telescope Science Institute (STScI) is the science operations center for multiple NASA missions, including the Hubble Space Telescope, and the flight operations center for the James Webb Space Telescope (JWST), planned to launch in early 2021. Our Flight Operations Team is seeking a Console Engineer to plan and control real time operations for the JWST.  The Console Engineer will be trained to operate the Flight Operations System (FOS) to monitor the activities of the JWST Observatory and support the ground systems to ensure the instruments and spacecraft subsystems are operating normally.


Take part in a NASA mission at the forefront of astronomy in a job that offers an excellent benefits package, tuition reimbursement, competitive salaries, and a stimulating and diverse work environment.  The Space Telescope Science Institute, is located on the Johns Hopkins University Campus in Baltimore, MD.


Your Role and Job Responsibilities:


These are 8-hour daytime positions prior to launch, with the expectation that pre-launch testing will also require shift work and additional hours for testing, simulations and rehearsals.  Shift-work is a requirement of the position and will begin shortly before the scheduled JWST launch. Normal operations will consist of a 12-hour per shift rotating schedule.


As a Console Engineer you are a member of the JWST Flight Operations Team (FOT), operating the Flight Operations System (FOS) to monitor the activities of the JWST Observatory and supporting ground systems to ensure the JWST Flight Operations System (FOS) is operating normally.  Your role may include the following:


  • You provide 24x7 operations of the Observatory
  • You operate the JWST FOS, and communicate with DSN, in support of real-time Observatory operations
  • You monitor the health and safety of the Observatory and ground systems
  • You provide real-time evaluation of the telemetry and statistical trends to ensure instruments and spacecraft subsystems are operating within nominal ranges
  • You perform real-time activities to transmit commands and loads to the Observatory.
  • You manage the spacecraft recorder to maximize science data collection
  • Maintain console records of daily activities, and respond to activity requests and engineering changes
  • You provide support for anomaly response and troubleshooting
  • You develop and maintain operations products (scripts, pages and tools) and processes used to conduct launch and commissioning operations
  • You support the development and presentation of flight operations material for project level reviews
  • You cross-train in various functions supporting the overall success of the flight operations team
  • You provide the analysis of the ground system elements to ensure the FOS and networks are functioning as expected
  • You provide management of user accounts and basic configuration of the Eclipse system
  • You support end to end ground ops product development, testing and update of the development schedule
  • You interface with ground system development team, network and ground station entities to coordinate information necessary for the development of operations products (scripts, pages and tools) and processes used to conduct flight operations
  • You support the development and presentation of flight operations material for project level reviews


Your Qualifications and Job Requirements:


We invite you to apply if you have a minimum of a B.S. Degree in Engineering, Physics, Mathematics, or related physical science degree and technical writing experience.  Technical writing experience is a minimum requirement. You must be efficient using standard productivity software and database tools to develop documentation and test results.


The position level and salary are commensurate with education and relevant work experience.  Substitution of additional relevant education or experience for stated qualifications may be considered.


At launch, shift work is a requirement. You must be willing and able to support 12-hour, rotating shifts with periods of night shifts up to 7 consecutive days.


Helpful Skills and Experience Considered an Asset (not required) 


  • Knowledge and understanding of flight operations
  • Experience with large/complex ground systems used to control and monitor space based astronomical observatories
  • Experience using, analyzing, maintaining and troubleshooting sophisticated telemetry and command systems as well as writing procedures using advanced scripting languages to conduct operations
  • Familiarity with interfaces, utilization and troubleshooting of Communications Services Office (CSO) integrated networks (formerly NISN)
  • Prior pre-mission operations experience and experience in on-orbit activation and commissioning
  • Prior pre-mission operations experience and experience in on-orbit activation and commissioning
  • Experience with a large space-based astronomical observatory with multiple instruments
  • Experience using a sophisticated telemetry and command system as well as writing process using advanced scripting languages to conduct flight operations
  • Experience with L2, L1 or deep space operations
  • Familiarity with use and scheduling of the DSN
  • Prior experience in integration and test of spacecraft
  • Prior experience with a Raytheon ECLIPSE based Telemetry and Command System is considered an asset
  • Scripting and operations of observatory simulators is considered an asset


Candidates must be a US citizen or Permanent Resident. ITAR clearance is required.


TO APPLY: You are requested to complete an on-line application through our website at:  Applications received by February 20, 2019 will receive full consideration.


AURA, as a leader in the astronomical community, is committed to diversity and inclusion. AURA develops and supports programs that advance our organizational commitment to diversity, broaden participation, and encourage the advancement of diversity throughout the astronomical scientific workforce. Learn more at


As a recipient of U.S. Government funding, AURA is considered a government contractor and is subject to Equal Employment Opportunity and Affirmative Action regulations. As an Equal Opportunity and Affirmative Action Employer, AURA and all of the centers, do not discriminate based on race, sex, color, age, religion, national origin, sexual orientation, gender identity/gender identity expression, lawful political affiliations, veteran status, disability, and/or any other legally protected status under applicable federal, state, and local equal opportunity laws. The statements below as well as the requests for self-identification are required pursuant to these regulations. We encourage your participation in meeting these federal reporting requirements that are included for protection and to assist us in our record keeping and reporting. Your responses are kept strictly confidential.


STScI sees the diversity of our staff as a strategic priority in our desire to create a first-rate scientific community. We reflect that deep commitment in strongly encouraging women, minorities, veterans and disabled individuals to apply for these opportunities.


Veterans, disabled individuals or wounded warriors needing assistance with the employment process can contact us at EOE/AA/M/F/D/V Voted to the Baltimore


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