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Belmont, California
United States
Business Development
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Full Time
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Business Analyst - Business Intelligence

Business Analyst - Business Intelligence

Job Type: Full-Tme
Location: Belmont, CA
Department: Business Services

RingCentral, Inc., a leading provider of Unified Communications as a Service (UCaaS), fosters a dynamic, success-driven, and team-oriented environment committed to delivering simple and delightful products for our customers. We are looking for a candidate with an entrepreneurial spark and a passion for redefining how people communicate.

The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment?  We are looking for candidates with an entrepreneurial spark!

We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

Job Description:

RingCentral is seeking an experienced Business Analyst to join our Business Intelligence Team.

The main focus of this position is to serve as a liaison between business users and development teams in BI projects. Analyze and solve complex business problems by building and supporting analytical infrastructure. Provide data-driven insights on the existing and emerging business processes.


  • Work closely with key business users to collect requirements for reporting and analytical projects
  • Analyse and translate requirements to actionable user stories
  • Collaborate with data owners, subject matter experts and architects to ensure solutions meet business needs
  • Effectively communicate project insights and plans to cross-functional team members and executives
  • Create and support business and functional design documentation for BI projects
  • Support business in user acceptance testing, provide guidance and promote best practices
  • Conduct ad-hoc analyses to investigate reporting issues


Business Skills:

  • 5+ years of experience of analysis and requirements development in the Business Intelligence space
  • Excellent written and verbal communication skills
  • Critical thinking and solutioning

Technical Skills:

  • Demonstrated proficiency in standard BI tools (such as Tableau)
  • Strong knowledge of SQL and ability to manipulate large data sets using complex SQL queries
  • Strong analytical and dimensional modelling skills
  • Data warehouse experience
  • View Development
  • Data segregation and classification


About RingCentral

RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif. 

RingCentral is an EEO/AA employer.


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